New Platform Helps Pain Sufferers Find Best, Most Affordable Treatment Paths

West Windsor, New Jersey Apr 5, 2021

Tired of bearing witness to over-medicalization when it comes to pain-related testing and treatments, only to see patients often failing to improve over the long term, New Jersey doctor of physical therapy Marc Rubenstein joined two colleagues in developing a solution they say offers pain sufferers a more “upstream” solution to care.

Rubenstein and fellow doctors of physical therapy Stephanie Wakeman and Stephen Chambers recently launched a platform called Navigate Your Pain which offers those with musculoskeletal pain a first-step triage option they hope to save people from expensive, unnecessary, and ineffective testing and treatments.

For a small fee, the service connects those injured or suffering from musculoskeletal pain with a doctor of physical therapy who, after briefly reviewing the issue, will offer advice for establishing an optimal treatment path.

Navigate Your Pain ( was launched on Monday, April 5th, and currently serves people in the states of New Jersey, New York, and Florida.

“There’s a lot of waste in today’s health care system, and our goal is to reduce over-medicalization while improving patient health,” Rubenstein said. “We’re doing this by offering an upstream solution that’s accessible and affordable for everyone, and which can help keep people out of the healthcare system when, say, a self-managed path could be more effective.”

Currently, about half of all adults in the U.S. experience some form of musculoskeletal pain in their spines or joints, which makes up nearly 20 percent of all health care visits. When these pain sufferers seek treatment, the costs can be high, averaging around $7,800 per person annually.

According to Wakeman, who practices in Florida, doctors of physical therapy are the preeminent health care experts in identifying and treating these types of injuries. And, since imaging and visits with orthopedic specialists are often unnecessary with certain ailments, the physical therapists with Navigate Your Pain can start people down a more proactive path.

“Sometimes people run to the doctor or the urgent care center for things that aren’t that urgent,” Wakeman said. “Our goal is to allow them easy access to a provider immediately, and we’ll help them determine if it’s something they should see a doctor or a physical therapist about, or if it’s something that can be managed on their own.”

Chambers agrees that in the current health care world, many people find their way to solutions by taking a long, sometimes circular path. Navigate Your Pain can help straighten and shorten these pathways.

A lot of people, by the time they get to us as physical therapists, have spent a lot and they’re still in pain,” said Chambers, who is a practicing doctor of physical therapy in Manhattan, NY. “We’d rather work upstream from the pain by offering a quick consultation, and then providing advice.

Navigate Your Pain offers affordable individual rates for those seeking a pain consultation. They also work with businesses who wish to offer these services to employees at discounted rates, often as a way to maintain a healthier and more productive workforce.

To learn more about Navigate Your Pain and how such upstream health services can help you move and feel better, visit

About Navigate Your
Navigate Your Pain employs experienced, licenses doctors of physical therapy who hold advanced degrees and possess certifications in Prevention and Health Promotions. They will help you navigate the pain to determine the best path forward, whether it is self-management strategies, physical therapy, or a referral to another health care professional. Our primary goal is to provide the guidance you need to make the best decision for yourself in a timely manner. Learn more at

Media Contact

Dr. Marc Rubenstein, PT, DPT, Cert. APHPT
[email protected]
13791 Saxon Lake Dr., Jacksonville, FL 32225


This telehealth service is provided by licensed physical therapists to provide advice as to potential treatment options for musculoskeletal pain that is affecting your activities of daily living. Examples of musculoskeletal pain include lower back pain and pain in your joints.

While we can suggest treatment, we cannot guarantee any particular course of treatment will be successful.

A telehealth consult with a licensed physical therapist is not a substitute for an in-person physical examination by a licensed physical therapist or physician. Chronic or severe pain may be indicative of a larger health issue that can only be diagnosed and treated by a licensed physician. If you are having a medical emergency, please dial 911 or go to the nearest hospital emergency room.

This service is provided for adult consumers over the age of 18. If you are under the ageof 18, it is unlawful for you to use this service without parental consent.

Navigate Pain, LLC, disclaims all warranties with regard to the telehealth services provided. In no event shall Navigate Pain, LLC, or any shareholders, members or employees, be liable for any damages whatsoever including but not limited to special, indirect or consequential damages resulting from personal injuries, medical expenses or loss of income arising out of the use of this service or any of the information provided through this telehealth service.

I give my consent to Navigate Pain and its affiliates to both collect private health information and provide counsel and offer recommendations about managing my musculoskeletal pain and best course of action to take regarding my symptoms. I acknowledge that no guarantees have been made to me as to the effect of such examinations or counsel on the condition and I am responsible for all charges in connection with advice treatment rendered.